Holiday Inn & Suites Albuquerque Airport University

When I was there they were offering comp breakfast. I chose location because I needed to be at airport by 7 am. on Sat. They had made hours to begin breakfast later on Sat...not until 7:30 am. They refused to make any alternate breakfast arrangements for me at the hotel. suggested I eat at airport or buy at convenience store. ...read more

I would have liked more fruit and or variety at breakfast. Nice place to stay for the price.

Close to the airport, but hard to find.

The hotel staff simply did not want to work very hard. With a lot of avoidance staying in the back office as opposed to coming out to the front desk to help people or I don't know answers with no attempts to actually find an answer, dealing with the front desk staff was an annoyance to say the least. The restaurant was horribly understaffed, and those that were there did not clean off tables, made errors in orders, and did not come close to keeping up on the buffets and the coffee was undrinkable. Worse latte I've ever had. The pool had no towels although the front desk staff were sure that there were plenty of towel, and the pool area was not well kept. Here's the pro the rooms were very comfortable and quiet, great beds, great shower/tub, and excellent location. ...read more

Hotel was nice. Very close to the airport but not too much airport noise. Hotel was kept very clean and the staff seemed friendly and helpful. The only drawback was the breakfast buffet didn't have enough people to handle the crowd (it was Balloon Festival time) so they were constantly out of everything. ...read more

I liked this hotel. It was well run and clean and the meeting rooms were good for our purposes. My room was very good. This is quite close to the airport so travel to and from the airport was convenient. I wanted more variety in meals, and the restaurants were about a mile away. This is a long walk, but the weather was nice and I did not mind, but not good if you did not have a car. Food at the hotel was limited, but what they did have was good. I liked the continental breakfast and the guest tickets for the breakfast, it was much better than most hotels. ...read more

This hotel did not meet my expectations for a 3 star hotel. I will not be recommending it to anyone. The thermostat for the air conditioning was right next to it so it would kick off before the other end of the room could cool down. It kept getting stuffy. None of us sleep well at all. ...read more

Good quality and price, I would stay there again. Rooms were clean and quiet.

Very nice, clean, modern, comfortable, quiet. Most Hotels offer a continental breakfast. This one didn't, but has a nice restaurant and lounge. The rooms were clean and modern with comfortable beds and choice of firm or soft pillows. Overall, very nice hotel. ...read more

The service was so helpful. The rooms were incredibly clean and spacious. It was more than worth the money I paid.